Refund Policy

At Donnelly Chocolates we work hard to ensure that each order is packaged and prepared so that it will arrive at its destination at the peak of freshness.

Due to the perishable nature of our handmade food items, we are unable to accept returns once an order has left our facility.

Donnelly Chocolates cannot be held responsible for failed, delayed, or returned items due to incorrect, invalid, or incomplete addresses, weather, mechanical, or other issues beyond our control.

If you have questions or concerns about the condition of your order please call (831) 458-4214 or email